Privacy Policy

At Fighting Eczema, your privacy is important. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a form, join our email list, download a resource, inquire about coaching, or interact with our advertisements.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Your name

  • Your email address

  • Information you submit through website forms, contact forms, booking forms, email sign-ups, or Meta/Facebook/Instagram instant forms

  • Any message or inquiry you choose to send us

We may also collect basic website analytics, such as pages visited, general location, device type, browser type, and how visitors interact with our website or ads.

How We Use Your Information

We may use your information to:

  • Send you the resource, link, guide, or information you requested

  • Respond to your questions or inquiries

  • Provide information about eczema education, skin health, coaching services, programs, offers, or related resources

  • Send marketing emails if you have opted in to receive them

  • Improve our website, ads, content, services, and user experience

  • Track the performance of our website, forms, and advertising campaigns

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

Meta, Facebook, and Instagram Lead Forms

If you submit your information through a Meta, Facebook, or Instagram instant form, the information you provide may be shared with us through Meta’s advertising platform. We use this information only for the purposes described in this Privacy Policy, such as sending you requested information, following up with you, or sharing relevant educational and promotional content.

Email Marketing

By submitting your name and email through our website, landing page, or Meta instant form, you may be agreeing to receive emails from Fighting Eczema, including educational content, updates, offers, and information about our products or services.

You may withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us at [Insert Your Email].

Sharing Your Information

We do not sell your personal information.

We may share limited information with trusted third-party service providers that help us operate our website, email list, advertising, payment processing, booking system, analytics, or business operations. These providers are only given access to the information needed to perform their services.

Examples may include:

  • Email marketing platforms

  • Website hosting providers

  • Payment processors

  • Analytics tools

  • Advertising platforms such as Meta/Facebook/Instagram

  • Scheduling or form software

We may also disclose information if required by law or to protect our legal rights.

Cookies and Tracking

Our website may use cookies, pixels, and similar technologies to understand website traffic, improve user experience, and measure advertising performance.

This may include tools such as Meta Pixel, Google Analytics, or similar services. These tools may collect information about your browser, device, pages visited, and interactions with our website or ads.

You can adjust your browser settings to disable cookies, although some website features may not function properly.

Health Information Disclaimer

Fighting Eczema provides educational information and coaching-related services. Any information submitted through general website forms, email sign-ups, or Meta instant forms should not be used to send sensitive medical information, urgent health concerns, or private health records.

Submitting a form does not create a doctor-patient relationship.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or electronic storage is completely secure.

How Long We Keep Your Information

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to your personal information

  • Withdraw consent for marketing communications

  • Request deletion of your personal information

  • Ask questions about how your information is collected, used, or stored

To make a request, contact us at [Insert Your Email].

Third-Party Links

Our website, emails, or ads may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party websites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.